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HP Customer Intelligence and Billing Domain

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HP’s Customer Intelligence and Billing Solutions include a range of integrated and flexible technologies that will profitably transform a CME companies infrastructure.

     

Increasingly complex and rapidly evolving communications solutions force CME companies to deliver ever more innovative services to the market, while keeping customers loyal and insulated from the complexities behind the services. To achieve this, communications and media companies need strategic partners that can do more. HP offers targeted and seamless services and solutions, integrated with partners and delivered quickly and efficiently. HP services and solutions are open and flexible, empowering businesses to customize or create value added services. HP service capabilities provide the expertise to analyze, design, develop, implement and support the most complex solutions. This one-stop shopping approach allows companies to focus on customers—not suppliers.

HP’s Customer Intelligence and Billing Solutions include a range of integrated and flexible technologies that will profitably transform a CME companies infrastructure. These carrier-grade solutions help speed deployment of next-generation services, and offer real-time billing across any type of network. The solutions provide answers for improving the loyalty and service usage of CME customers who have become increasingly intolerant of any service that fails to give them the information or experience they want, exactly when, how and wherever they want it. To keep these customers happy, and add more to their subscriber base, CME companies must continually innovate to build service quality and availability.

World Class HP CME Software assets seamlessly enable all aspects of CME companies' responsibilities in mediation, usage management, customer data management and revenue generation, protection and optimization.

HP CME Customer Intelligence and Billing Solutions

» Billing
  » Convergent Charging
  » Enterprise Billing
» Compliance Solutions
  » Data Retention and Guardian Online (DRAGON)
» Customer Intelligence
  » HP CentralView Credit Risk Control
  » HP CentralView Customer Retention Maximization
  » HP CentralView Dealer Performance Audit
  » HP CentralView Fraud Risk Management
  » HP CentralView Revenue Leakage Control
  » HP CentralView Subscription Fraud Prevention
  » HP CentralView Video Usage Insight
» Mediation and Charging
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